Dynamics 365 Sales
Turn your pipeline into predictable revenue.
We implement Dynamics 365 Sales so your team spends less time on admin and more time closing — with AI surfacing the next best action on every deal.
Capabilities
What we build with D365 Sales.
Pipeline & Opportunity Management
A single, trustworthy view of every deal from lead to close.
AI-Assisted Selling
Copilot drafts emails, summarizes calls, and flags at-risk deals automatically.
Sales Automation
Automate quotes, approvals, and follow-ups so nothing slips.
Insights & Forecasting
Real-time dashboards and predictive forecasting leaders can trust.
Relationship Intelligence
LinkedIn Sales Navigator and Microsoft 365 signals in one place.
Mobile & Offline Productivity
Full CRM in the field, on any device.
Outcomes
Why it matters.
- Sellers spend more time selling and less on data entry.
- Leaders get a forecast they can actually plan against.
Industry benchmark
215% ROI
over three years, with a 7-month payback and a 15% lift in seller efficiency.
Source: Forrester Total Economic Impact of Dynamics 365 Sales, 2022. Results vary by organization.
What we deliver
In every engagement.
Why Cosmic
What sets us apart here.
Senior consultants who've run real sales orgs.
We build the custom pieces standard D365 can't — PCF controls, Power Apps, and plug-ins that tailor the CRM to how your team actually sells.
AI baked in from day one, not bolted on later.
Keep exploring
The rest of what we do.
Ready to talk specifics?
Book a free D365 Sales assessment. We'll look at where you are and map the fastest path to value — no pressure.