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Microsoft Dynamics 365 · AI · Custom Software

Dynamics 365 and AI, built by people who also write the code.

A boutique consultancy for D365 Sales, Field Service, and Customer Service — extended with custom web applications and practical AI. One senior team, from your CRM to your codebase.

Microsoft Solutions PartnerRochester · Chicago · ChandigarhSenior-led deliveryAI-native

One team, end to end

Most firms stop at the CRM. We keep going.

Plenty of partners will configure Dynamics 365 and hand you the keys. Fewer can also build the custom application that fills the gap Dynamics leaves — and fewer still can wire genuine AI into both.

We go deeper than configuration. We build custom PCF controls — code-first UI components that live right inside your Dynamics forms — so the system fits your process, not the other way around.

See our custom development

Dynamics 365

Sales · Field Service · Customer Service

Custom Apps & Power Platform

Web apps · Power Apps · PCF controls

AI

Copilot · agents · generative AI

Built on Azure · one accountable team

Built on Azure

Solid ground under everything we build.

Every solution runs on a foundation we design, secure, and manage — so you're never left holding infrastructure you don't understand.

Azure infrastructure & environments
Power Apps · Power Automate · Power Pages
Dataverse & data modeling
Azure integration & APIs
Security, monitoring & cost management
Managed services & support

The proof

Dynamics 365, by the numbers.

215%

Dynamics 365 Sales

ROI over 3 years — plus a 15% lift in seller efficiency.

346%

Dynamics 365 Field Service

ROI over 3 years, with 14% higher technician productivity.

80%

Dynamics 365 Customer Service

lower case backlog and 73% shorter average handle time.

Source: Forrester Total Economic Impact™ studies of Microsoft Dynamics 365 (2022). Results vary by organization.

How we work

The Cosmic Arc.

A simple, repeatable method that keeps delivery low-risk and momentum high.

01

Align

Goals and success metrics, defined in numbers.

02

Architect

Solution design, data model, and where AI fits.

03

Assemble

Configure, build, and wire in AI — in two-week sprints.

04

Activate

Testing, training, and a go-live that sticks.

05

Advance

Support, optimization, and continuous AI improvement.

Where we fit

Built for service-driven businesses.

01Manufacturing
02Utilities & Energy
03Construction & Trades
04Healthcare
05Professional Services
06Retail & Distribution

Let's map your first win.

A free, no-pressure consultation. We'll look at your goals and show you the fastest path to value across Dynamics, custom apps, or AI.